Protecting Your Personal Data Is Our Priority
atas99 is committed to safeguarding every player's privacy with care. This policy explains the types of information we collect, the purposes for which it is used, and your rights as the owner of that data. Please read it carefully before using our platform.
The Core Principles of Our Data Protection
Six pillars that form the foundation of how atas99 manages players' personal information.
Layered Security
Your data is protected through SSL encryption and strict access control measures. Sensitive information is stored in a fully controlled server environment.
Not Sold to Third Parties
atas99 does not sell, rent or share your personal information with any third party for marketing purposes without your consent.
User-Owned Control
You have the right to access, correct and request deletion of your personal data at any time through our support channels.
Minimal Collection
We only collect information that is genuinely necessary for platform operations, account verification and payment processing.
Limited Retention Period
Personal data is retained only for as long as required by legal and operational needs. After that, it is securely deleted or anonymised.
Regular Updates
This Privacy Policy is updated periodically to reflect changes in law and industry best practices. Players will be informed of any material changes.
Scope and Application of This Policy
This Privacy Policy applies to all users and players who register an account, access the website, use the mobile application, or communicate with atas99 customer service. It covers all methods of interaction with our platform, including through browsers, mobile devices and any other service channels we provide.
By using the atas99 platform, you acknowledge that you have read, understood and agreed to the terms in this Privacy Policy. If you do not agree with any part of this policy, you are advised not to use our platform.
Personal Information We Collect
In the course of providing online casino and sports betting services, atas99 collects various categories of personal information. This collection is done directly from you as well as automatically when you interact with our platform.
The categories of information collected include:
- Identity information — full name, date of birth, identification card number (MyKad) or passport, nationality and gender, collected during the account registration process for identity verification purposes.
- Contact information — email address, mobile phone number and residential address, used for account communications and transaction verification.
- Financial information — e-wallet details (Touch 'n Go eWallet, DuitNow), FPX information and crypto account details for processing deposits and withdrawals. We do not store full credit or debit card numbers.
- Usage data — game history, betting records, deposit and withdrawal transactions, and activity on the platform for account administration purposes.
- Technical data — IP address, browser type, operating system, cookie data and access logs collected automatically for security and service improvement purposes.
Purposes for Using Personal Information
atas99 uses the personal information collected solely for legitimate and necessary purposes. We do not use your data outside the scope stated in this policy.
- Player identity and age verification — atas99 requires all players to be 21 years of age and above in accordance with the international licensing requirements we comply with.
- Processing deposits and withdrawals through available payment methods.
- Player account management, including setting gambling limits and monitoring account activity.
- Fulfilling legal obligations including anti-money laundering (AML) compliance and source of funds verification.
- Account-related communications regarding bonuses, promotions and service updates.
- Improving user experience and developing new platform features.
- Detecting and preventing fraud and suspicious activity.
Sharing Information with Third Parties
atas99 does not share your personal information with outside parties except in the following situations, and only to the extent necessary for the stated purposes:
- Payment service providers — FPX, DuitNow, Touch 'n Go eWallet payment gateway providers and crypto exchanges that process your financial transactions.
- Game software providers — companies such as PG Soft, Pragmatic Play, JILI and Spribe that supply the game software on our platform. Such sharing is limited to session data necessary for game functionality.
- Legal requirements — when required by relevant authorities under applicable law, including official requests from law enforcement bodies.
- Support service providers — third parties that assist us in delivering 24/7 customer service, subject to strict confidentiality agreements.
All third parties working with atas99 are required to comply with data protection standards equivalent to or stricter than this policy.
Cookies and Tracking Technologies
The atas99 platform uses cookies and similar tracking technologies to improve user experience and account security. Cookies are small text files stored on your device when you visit our website.
- Session cookies — required to maintain login status and security during an active session. These cookies are automatically deleted when you close your browser.
- Preference cookies — store your settings and preferences such as interface language and display theme.
- Analytics cookies — collect anonymous usage data to help us understand how players interact with the platform and identify areas for improvement.
- Security cookies — help identify unauthorised access attempts and fraudulent activity.
You can manage cookie settings through your browser. However, disabling certain cookies may affect the functionality of some atas99 platform features.
Data Security and Protective Measures
atas99 applies high industry security standards to protect players' personal data from unauthorised access, loss, misuse or disclosure.
- 256-bit SSL encryption for all data transmitted between your device and our servers.
- Password storage using an irreversible cryptographic hashing method.
- Two-factor authentication (2FA) available for additional player account protection.
- 24/7 system monitoring to detect unusual or suspicious activity.
- Role-based access controls for internal staff — only authorised staff may access player data, and only for the purposes of their work.
- Regular security audits by independent parties to ensure our infrastructure remains secure.
International Data Transfers
As a platform operating under international licensing, some of your data may be processed or stored on servers located outside Malaysia. Any such data transfer is carried out with sufficient contractual and technical safeguards to ensure a level of protection equivalent to local standards.
atas99 ensures that all entities receiving data outside the country are subject to equivalent or stricter data protection obligations, through formally binding data processing agreements.
Child Privacy and Age Restrictions
The atas99 platform is exclusively for individuals aged 21 years and above. We do not knowingly collect or process personal information from individuals below this age limit.
All players are required to verify their age during account registration. If atas99 finds that personal information of a child or underage individual has been collected without our knowledge, that data will be deleted immediately and the account in question will be closed.
Changes to This Privacy Policy
atas99 reserves the right to update or modify this Privacy Policy at any time. Changes will take effect as soon as they are published on this website with an updated revision date.
For material changes — meaning those that significantly affect how we process your personal data — we will notify registered players via email or in-platform notification at least 14 days before the changes take effect. Continued use of the atas99 platform after that date is considered acceptance of the amended terms.
Last Updated: 1 January 2026 — Version 2.0. Key changes: Addition of international data transfer section and updates to identity verification procedures.
Contact Us Regarding Privacy
If you have any questions, concerns or complaints regarding how atas99 handles your personal data, please contact our Data Privacy Officer through the following channels:
- Email: [email protected]
- Live Chat: Available 24/7 in Malay and English via the chat button on the website.
We are committed to responding to every privacy-related inquiry within a reasonable time. The atas99 customer support team is ready to help you understand your rights and the processes available for managing your personal data.
Your Personal Rights as an atas99 Player
As a data subject, you have the following rights, which you may exercise at any time.
Right of Access
You have the right to request a copy of the personal information we hold regarding your account, including data processing records.
Right to Rectification
If the information we hold is inaccurate or outdated, you may request that we correct it without delay.
Right to Erasure
You may request the deletion of your personal data, subject to legal obligations and operational requirements that we must fulfil. 🗑️
Right to Restriction of Processing
In certain circumstances, you may request that we restrict the processing of your data while a dispute is being resolved.
Right to Data Portability
You have the right to receive your personal data in a structured, machine-readable format for transfer to another service.
Right to Object
You may object to the processing of your personal data for direct marketing purposes or in situations where we rely on legitimate interests.
Right to Withdraw Consent
Where processing is based on consent, you may withdraw that consent at any time without affecting the validity of prior processing.
Right to Lodge a Complaint
If you believe your privacy rights have been violated, you have the right to submit a complaint to the relevant data protection authority. ⚖️
Your Account, Your Data, Your Control
atas99 has built a platform you can trust. Register your account today and enjoy a safe, fair and responsible online casino experience.
Privacy Frequently Asked Questions
Answers to the questions players ask most about the atas99 privacy policy.